What is this integration?

Twikey is a comprehensive platform for online payments, providing services such as direct debits, online payments, payment links, and bank integrations. By integrating Twikey with the Zero Friction billing platform, you can simplify payment procedures for your customers and reduce the administrative burden on your team.

With this integration, there's no need for customer service employees to manually gather bank statements. Zero Friction automatically matches transactions, creating a powerful and efficient process. This setup allows your customers to be directed to a specific payment page or preferred payment method, ensuring an easy and straightforward transaction experience.

Key Features:

• Multiple payment methods: Offer your customers various online payment options to suit their preferences.
• Cost-effective choices: Select the most cost-effective payment service provider for your needs.
• Bank connectivity: Automatically process incoming and outgoing transactions by connecting your banks.

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Why is this integration a match with Zero Friction?

The integration between Twikey and Zero Friction is a perfect match due to the following reasons:

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• Efficiency: Automate and streamline payment processing, reducing manual work and errors.
• Customer convenience: Provide a user-friendly payment experience with multiple payment options.
• Cost savings: Optimize costs by choosing the best payment service providers and minimizing transaction fees.
• Accuracy: Ensure accurate and timely transaction matching and reconciliation.

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How does the integration work?

1. Setup: Connect your Twikey account with the Zero Friction billing platform through the integration settings. This process involves entering your Twikey API credentials into Zero Friction.
2. Payment configuration: Configure the payment options you want to offer to your customers. This includes setting up direct debits, online payment methods, and payment links.
3. Customer payment: When a payment is due, your customers receive a payment link or are directed to a specific payment page. They can choose their preferred payment method and complete the transaction seamlessly.
4. Automatic processing: Payments made by customers are automatically processed and matched within Zero Friction. Incoming and outgoing transactions are handled through your connected banks, ensuring timely and accurate updates.
5. Reconciliation: Zero Friction reconciles the transactions with your bank statements, reducing manual intervention and potential errors.

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This integration empowers your business with an efficient, cost-effective, and customer-friendly payment processing system, tailored specifically for the heating and cooling industry.

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