We're heating things up – faster, cheaper, and with the happiest customers
Through the magic of digitalization, we empower both small and large heating and cooling suppliers, ensuring compliance with local legislation. Together with our clients and partners, we envision a world where affordable, reliable and sustainable energy is accessible to all.

The Founding Fighters
With extensive experience in energy and software, our founders Wim, Yoni, and Lars were frustrated with how software projects and products for the energy market were handled. Why does digitization in the heating and cooling industry have to be so complicated and expensive? They decided it was time for a change.
In 2018, they came up with a plan. They wanted to shake up the industry, making sustainable energy and straightforward billing accessible to everyone, whether they're big players or small startups. Getting rid of complex IT, and therefore expensive IT implementations, was a first priority.
This is why they created a user-friendly cloud solution that streamlines the process from meter to cash, reducing costs and bringing smiles to customers' faces. In a world where complexity used to rule, we want to set a unique new standard, being the SaaS partner that's making things easy and accessible for everyone.
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Faster. Cheaper. Happier.
Our mission at Zero Friction is to heat things up: faster, cheaper, and with the happiest customers!
How? Through the magic of digitalization, we empower both small and large heating and cooling suppliers, ensuring compliance with local legislation. Our all-in-one SaaS platform is your next secret weapon, boosting your business efficiency and supporting you with delivering reliable billing and top-notch customer service.
Thé billing platform in Europe and beyond
At Zero Friction, we're advocates of digitalization and the energy transition. We believe that everyone has a role to play to make it happen. We provide the entire heating and cooling market (small, medium and big companies) with digital tools to bring warmth and trust to consumers.
Our vision? We will be the go-to billing and customer interaction platform for heating & cooling suppliers all across Europe and beyond. And you know what? We're not just aiming to meet expectations – we will blow them away! We're all about creating solutions and experiences that turn every customer into a promoter. Together with our clients and partners, we envision a world where affordable, reliable and sustainable energy is accessible to all.
We are not just another software company
Easy-breezy
A well-running heating system feels effortless, just as we aim to make everything at Zero Friction simple and seamless. From our internal processes to customer interactions, we prioritize ease, efficiency, and smooth execution. We eliminate friction so our energy flows freely, enabling us to focus on what truly matters.
Communicate clearly
Efficient pipes move heat with minimal loss, just like we aim to maximize clarity and smooth communication. Everyone stays informed, aligned, and understood - keeping us all on the same wavelength. Like energy reaching every corner, clear communication ensures that no one is left in the dark.
Adapt, overcome & innovate
A heating network constantly evolves to meet changing demand, and so do we. When challenges arise, we don’t just adapt — we innovate. We tackle obstacles with a solution-driven, can-do attitude, always striving to find better ways of doing things. Innovation is at the heart of how we keep things moving forward, both as individuals and as a company.
Own the outcome
Every connection in a district heating system plays a vital role in delivering warmth efficiently and reliably. At Zero Friction, we approach each task with the same responsibility — knowing that every action we take impacts the whole system. We hold ourselves to high standards and take pride in delivering quality results that contribute to our collective success, making a meaningful difference together.
Celebrate the journey
In district heating, it’s not just about the heat - it’s about how it’s delivered. Similarly, we celebrate every step of the journey at Zero Friction. Success is built on the moments that lead us forward, recognizing the effort, progress, and teamwork along the way. Every win, no matter how small, is worth celebrating.
The Friction Fighters
Hop in for a coffee!
Meet the team and check out our office. Grab a coffee and come sit in our lounge, chill on our terrace or dare someone for a ping pong battle.
