What’s new?

[Ghent, September 3, 2026] – Zero Friction, the SaaS platform dedicated to effortless utility billing and customer engagement for district heating, is proud to announce a new growth milestone in France. One year after announcing its first six partners, the company now supports 13 heat suppliers, with the recent addition of Semhach:

Zero Friction is proud to announce that it has won Market Entrant of the Year at the 2026 UK District Energy Association (UK DEA) Awards, recognising the company's structured and successful entry into the UK heat network sector.

Ghent, October 18, 2025 — Zero Friction celebrates its seventh anniversary. At the same time, the company reaches a special milestone: more than 100 customers at home and abroad trust the Zero Friction platform.

Zero Friction, the SaaS platform dedicated to effortless utility billing and customer engagement for district heating, is proud to announce its growing presence in France.

After 6 amazing years at the WATT Factory, we’ve officially moved into our brand-new office at Dok Noord in Ghent and we couldn’t be more excited.

As 2024 comes to an end, we’re looking back at an amazing year.