In the world of district heating and cooling, providing clear insights into energy consumption and costs is more important than ever. End-customers want transparency, and suppliers need a simple, efficient way to deliver it. Enter the Consumption Cost Overview (CCO): a tool designed to give customers clarity, build trust, and improve the overall customer experience.

In the current utility landscape, customer experience (CX) is no longer just a buzzword. It’s a business necessity. Research shows that 83% of utility consumers expect transparency in billing, and 78% prefer digital self-service tools to manage their accounts.

Discover how high quality measurement data enables accurate monitoring, optimized distribution and increased customer satisfaction for district heating.

Heat networks play a major role for sustainable energy. From meter to payment, data is critical to daily operations. Discover what happens to it after collection.

Heating and cooling suppliers face transparency challenges in the heat transition. Zero Friction discusses insights from 15 clients on building trust and enhancing customer experience.

Discover how digital transformation enhances customer experience to accelerate the heat transition.