Jord
At Jord, they aim to provide clean, fossil-free heating and cooling. Affordable, maintenance-free and worry-free. They do this with heat from the ground or from outside air. Efficient, modular technology and a highly professional, nationwide service team. 'Jord' means 'earth' and for good reason. Because that's what they do it for. A cleaner planet for our children.
After thorough market research, Jord quickly came across Zero Friction. In the world of software suppliers for heating companies, they noticed that many of their fellow heat suppliers had made the switch to Zero Friction. The deciding factor was Zero Friction's impressive customer portfolio and their pioneering role in developing billing systems for heat suppliers.
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"The system is user-friendly, fast and clear, which lets us work efficiently and help our customers well. Zero Friction is a reliable software partner for us. That's one of the reasons we recommend them to other energy suppliers."
— Marcel de Vries, Front Office Energy, Jord
For Jord, a number of functionalities were decisive in their choice of the right billing system:
• The user-friendliness of the system
• An easy overview of tasks to be completed
• An easily accessible support team and clear manuals
• A clear customer portal for the heat customer
• Reports that can be used for reporting (ACM)
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