Credit billing and Pay-As-You-Go
— on one platform
Give residents the billing model that fits them, without running two systems.
Zero Friction runs credit billing and Pay-As-You-Go prepayment side by side. Set a default per scheme, override it per resident, and switch a resident between models without losing billing history or double-charging debt.
One scheme, two billing methods
Configure how each scheme bills by default — and let individual residents run on the other model where it fits better:
Default billing method per scheme
Override to credit or prepayment per resident
Prepayment-eligible products filtered automatically at move-in
Clean switching,
no double-charging
When a resident's circumstances change, moving between models doesn't mean losing history:
Closing statement produced before any switch
Outstanding balance or debt carried across automatically
Full billing history retained in one customer view
Talk to an expert
Two models, one platform
No separate system for prepayment customers. Credit billing and PAYG run in the same backend, with the same operator view, reporting, and customer records.
Invoices or statements — automatically
Credit residents get invoices; PAYG residents get statements. Zero Friction produces the right document type automatically, based on each resident's billing method.
Switch models without friction
A resident moving from credit to prepayment (or back) triggers a closing statement first, then carries balance or debt across cleanly — no manual reconciliation needed.
Built-in resident protections
Prepayment residents keep emergency and friendly credit; credit residents keep standard reminders and payment plans. Every safeguard applies automatically, per model.
Talk to an expert
