Pay-As-You-Go billing for UK heat networks
Real-time prepayment management built for compliance and scale
Zero Friction delivers a complete PayG solution for UK heat network operators. We handle balance tracking, friendly credit, emergency credit, debt recovery and seamless top-ups in one platform.
Dedicated Prepayment Accounts
Manage every PayG customer from a single view in the Zero Friction backend platform:
Live balance, credit status and debt recovery
Full top-up and transaction history
Recognized revenue overview
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Debt & recovery configuration
Manage debt and recovery orders
Configure recovery rules to allocate top-ups to debt and balance
Manage debt categories
Set the top-up recovery order for debt categories
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Instant Top-Ups
Consumer can top up credit via the customer portal. Thanks to the Stripe integration, payment can be done with card, Apple Pay, Google Pay, for instant balance updates.
Real-Time Consumption & Forecasting
High-resolution meter reads (daily to hourly) with built-in usage prediction, helping customers top up before credit runs out.
Automated Monthly Statements
Customers receive their monthly statements digital or by postal delivery. Completely automated. No manual labour and in full compliance with UK transparency requirements.
Built for Hybrid Portfolios
Combine PayG and credit billing in one system. Configuration-first design adapts to your operational policies.
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