Hot on billing, cool where it counts
The trusted sidekick for heating and cooling suppliers. From meter to cash, all in one platform.
Needs
Say goodbye to friction
Fragmented systems slow down billing
Complex tariffs and changing regulations create constant pressure
Legacy systems limit flexibility and slow innovation
Manual processes increase errors and operational cost
Don’t let your current billing system slow your organisation down. We make complex meter-to-cash processes easy to implement and use. Let us take care of your billing, so you can focus on the energy transition.
All-in-one platform for heating and cooling suppliers
Bill correctly, compliantly and transparently while reducing cost-to-serve and scaling without friction
Regulation-ready
With Zero Friction you are future-ready and always prepared for new regulations.
End-to-end billing
Reduce manual actions by streamlining your billing process
Build for scale
Get insight into outstanding payments, move-in, mover-outs so that you remain on top of your admin -- no matter your size
Customer transparency
Offer more transparency and communicate proactive with your customers
Solution
Your next secret weapon
Zero Friction gives heating and cooling suppliers the flexibility and control to grow with confidence.
Predict near zero invoices
Suggest an advance amount that will result in a near zero invoice. The estimation is based on the previous invoice amount, tariff changes, (estimated) consumption and tax changes.
Automate billing cycles and processes
No more manual billing. Zero Friction prepares your billing process and sends out invoices via e-mail, postal mail or e-invoicing. All depending on the clients needs.
Follow-up on payments
Get real-time insights in billed and ubilled amounts. See which customers have outstanding balances and follow-up on them with dept cycles and payment plans.
Integrated end-customer portal
Get more transparent with your customers. With the customer portal they can manage their personal details, move-in or move-out and change advance amounts.
Zero hassle, and Zero Friction
Client services & Operations
Sit back and let Zero Friction take over your administration from A→Z.
Our Client Service agents handle your billing, using our own software or even manage your entire customer serivce department.
Integrations
We integrate with tools you already use
Integrate with your existing systems and data flows via handy plug and play integrations
Business cases
Helping customers improve
Eric Perdu
“The Zero Friction software gives us business security and stability in many areas. We save at least 1 FTE internally because the incoming data is automatically processed into invoices.”
Denis Slieker
“Zero Friction is a young, enthusiastic company with a passionate team and a clear vision of the market. All with the intention of doing things just a little differently and just a little better than other players in the market.”
Our solution
We understand your needs
We’ve been in the energy billing game long enough to know that usability matters. No matter the size of your heat network. That’s why we built a reliable and affordable purpose-built platform that can manage complex pricing and transparent cost allocation and bring electricity, heat, cooling and other services together in one platform.
District heating
Easy billing for district heat networks. Handle meter-to-cash with ease for your grid while offering top-notch customer satisfaction and reliability at a reasonable cost.
Communal heating
Do you have one or more projects with a communal heat or cooling source. Zero Friction helps you allocate cost, keep track of projects and easily bill your tenants.
Property managers
Are you a social housing company or property manager that wants to simplify invoicing, cost allocation and cash collection? Zero Friction provides you an easy to use solution.
Our promise
Zero hassle, Zero Friction
Deep focus on heating & cooling
(not a generic utility tool)
We don’t just proivde software. We help remove operational friction.
We don’t just proivde software. We help remove operational friction.
Fast time-to-market for new networks
Start quickly and scale without rebuilding.
Transparency by design
Our software is easy configurable, making it modern, felxible and no need for hard-coding.
Lower cost-to-serve for operators
Our platform cuts your administration in half and evolves with your market.
All this with a secure foundation
With its ISO 27001 certified back-office, the Zero Friction platform offers a strong foundation of security for your peace of mind.
Say goodby to friction
Boost your business efficiency with delivering reliable billing and top-notch customer service.
